Track Your Order | Brands By Rai

Order Status

Track Your Order

Find out the status of your purchase quickly and easily.

Important Tracking Notice

We currently do not offer a public, real-time tracking number look-up. For the security and quality control of your smart luxury item, our administration team provides all updates manually.

How You Get Updates:

  • You will receive an email or SMS notification when your order is processed and dispatched.
  • If there is a significant delay, our team will contact you directly using the details provided at checkout.
  • The estimated delivery time for all orders is 3–5 business days from the date of dispatch.

Need Immediate Support?

If your order is outside the expected 5-day delivery window, please reach out directly:

Please allow 3-5 business days from dispatch before inquiring about your order status.